SMS Terms

VetFlex Customer Care Text Messages are sent by VetFlex Inc. from (888) 720-3539. The program is for customer care only: replies to conversations you initiate about ICU products, orders, setup or service. It does not enroll you in recurring notifications or marketing messages. Text service is pending activation; no automated STOP or HELP replies are operational yet.

Send your question to (888) 720-3539. Your inbound message gives VetFlex permission to reply only within that requested customer-care conversation, not to start ongoing engagement, send unrelated messages or enroll you in recurring notifications. A later, separate request starts its own conversation. Our Text VetFlex page opens your message composer; opening it alone gives no consent and sends no message.

Message frequency varies with your conversation. Message and data rates may apply.

When text service is activated, reply STOP to unsubscribe. VetFlex will not send further conversation replies after an opt-out. Text handling is not yet active; for help now, use the email or voice contact below.

When text service is activated, reply HELP for help. You can currently email support@vetflex.com, or call +1 (619) 359-2970.

Texting VetFlex is optional and is not a condition of buying any product or receiving support.

Mobile carriers are not liable for delayed or undelivered messages.

Your mobile number and text consent are handled as described in our Privacy Policy. We do not sell, rent or share them with third parties or affiliates for marketing or promotional purposes.