Shipping policy

At VetFlex Inc., we understand that timely shipping is essential to our customers' satisfaction. We are committed to shipping your orders as quickly as possible while maintaining the highest level of quality and accuracy.

We typically process and ship orders within 1-2 business days after payment confirmation. However, during busy periods, such as holidays or sales events, shipping times may be slightly delayed. If there is a significant delay in processing or shipping your order, we will notify you via email or phone.

We offer several shipping options to meet your needs. Our standard shipping method is UPS. We also offer expedited shipping options, such as UPS Next Day Air, for an additional fee.

Please note that shipping times are estimates only and are not guaranteed. Actual delivery times may vary depending on your location, weather conditions, or other unforeseen circumstances beyond our control.

We provide tracking information for all orders so that you can monitor the progress of your shipment. If you have any questions or concerns about your order's shipping status, please don't hesitate to contact our customer service team.

We are not responsible for any lost or stolen packages once they are in the carrier's possession. However, if your package is lost or stolen, please contact us, and we will do our best to work with the carrier to locate your package or file a claim.

Thank you for choosing VetFlex for your veterinary glove needs. If you have any further questions about our shipping policy, please feel free to contact us.